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Catalog Number PRO7100B |
Device Problem
Overheating of Device (1437)
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Patient Problem
Burn(s) (1757)
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Event Date 03/07/2022 |
Event Type
Injury
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Event Description
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The sales representative reported on behalf of the customer that the pro7100b, hall 50 1-trigger modular handpiece, was used during an unknown type of procedure on (b)(6) 2022 when it was reported, ¿device got very hot, bearings burnt patient.¿ the procedure was completed as planned with an alternate device causing a 5-minute delay.There was no report of medical intervention or hospitalization for the patient.Further assessment information has been requested; however, no further information has been made available to date.This report is being raised on the basis of injury due to unknown degree of burn to patient.
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Manufacturer Narrative
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The reported device is being returned to conmed for evaluation.A supplemental and final report will be filed following the completion of the device evaluation and complaint investigation.This issue will continue to be monitored through the complaint system to assure patient safety.Device not yet received.
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Event Description
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The sales representative reported on behalf of the customer that the pro7100b, hall 50 1-trigger modular handpiece, was used during an unknown type of procedure on (b)(6) 2022 when it was reported, ¿device got very hot, bearings burnt patient.¿ the procedure was completed as planned with an alternate device causing a 5-minute delay.There was no report of medical intervention or hospitalization for the patient.Further assessment information has been requested; however, no further information has been made available to date.This report is being raised on the basis of injury due to unknown degree of burn to patient.
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Manufacturer Narrative
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The device was overdue for a pm.Additionally, the device was found to suffer from gearbox failure which required preventive maintenance and seal failure.The device was repaired, tested, and met all specifications.The manufacturing documents from the device history record have not been reviewed because the device has been in the field for longer than one year.The service history was reviewed and found similar lack of preventive maintenance to this device.A two-year review of complaint history revealed there has been a total of (b)(4) complaints, regarding 13 devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4) per the instructions for use, the user is advised that failure to follow the specified service interval could result in reduced instrument performance or overheating of the handpiece.Overheating can lead to possible burn injury to the patient or medical personnel.Rotation of handpiece usage per day will assist with proper performance.The hall 50 handpieces shall be returned every 12 months for servicing.This issue will continue to be monitored through the complaint system to assure patient safety.
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Search Alerts/Recalls
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