Device report from synthes reports an event in the usa as follows: it was reported on an unknown date, during the surgery, the elite s implant kit staple fell off of the inserter prior to insertion causing the surgeon to ask for another staple to be opened since they could not be reloaded easily.There was a surgical delay of 5 minutes.The procedure was completed successfully.There was no patient consequence reported.This complaint involves one(1) device elite s impl kit/2 legs 18 x 15 x 15/-s.This is report 1 of 1 for complaint (b)(4).
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Product complaint # (b)(4).Complainant part is not expected to be returned for manufacturer review/investigation.Reporter is a j&j sales representative.The investigation could not be completed; no conclusion could be drawn, as no product was received.Based on the information available, it has been determined that no corrective and/or preventative action is proposed.This complaint will be accounted for and monitored via post market surveillance activities.If additional information is made available, the investigation will be updated as applicable.Device was used for treatment, not diagnosis.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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