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Model Number 8001 |
Device Problem
Insufficient Cooling (1130)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/23/2022 |
Event Type
malfunction
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Event Description
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It was reported that during therapy, blanket/wrap contact surface temperature not cold enough.There was patient involvement, but no adverse consequence or clinically relevant delay in treatment was reported.
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Manufacturer Narrative
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It was reported that the trial altrix unit did not cool as expected (blanket/wrap contact surface temperature not cold enough).Upon completion of the investigation, it was identified that this issue was the result of user error.It was found that the device had no defect, and the alleged complaint could not be recreated or duplicated.No parts were replaced, and the unit was returned to service.No patient was affected and no adverse consequence or clinically relevant delay in treatment was reported.Per 21 cfr 820 this does not meet the definition of a reportable complaint.
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Event Description
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It was originally reported that during therapy, blanket/wrap contact surface temperature not cold enough.There was patient involvement, but no adverse consequence or clinically relevant delay in treatment was reported.Upon completion of the investigation, it was identified that this issue was the result of user error.It was found that the device had no defect, and the alleged complaint could not be recreated or duplicated.No parts were replaced, and the unit was returned to service.No patient was affected and no adverse consequence or clinically relevant delay in treatment was reported.
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Search Alerts/Recalls
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