The device was not received for evaluation; however, the device was evaluated on site by a qualified technician.Upon evaluation it was observed the wheels were damaged.The reported condition was verified.To resolve the issue, the qualified technician replaced the complete drip tray base assembly.A device history review revealed no issues that could have caused or contributed to the reported issue.A service history review revealed no indication that the parts replaced during servicing caused or contributed to the reported event.Should additional relevant information become available, a supplemental report will be submitted.
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