Manufacturer's investigation conclusion: the reported event of the mobile power unit (mpu) not booting up was confirmed.During the evaluation of the returned mpu, serial (b)(6), the reported event was verified; the system did not boot up.No functional test was performed due to the unit not powering on.The power supply pcb was replaced and preventative maintenance was performed.The damaged pcb was forwarded to product performance engineering (ppe) for further evaluation.Visual inspection of the returned mpu power supply pcb revealed an open fuse f1.The fuse was bypassed causing the circuitry to be damaged on power on.Due to the damage endured by the board, no further troubleshooting was performed.A root cause for the mpu not booting up was due to a damaged power supply pcb; however, the root cause for the damaged board was not conclusively determined through this analysis.Device history records were reviewed and showed no deviations from manufacturing or quality assurance specifications.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.Heartmate 3 patient handbook section 6 ¿caring for the equipment¿ and heartmate 3 instructions for use (ifu) section 8 ¿equipment storage and care¿ explain how to care for and clean all equipment, including the mpu.Heartmate 3 patient handbook section 10 ¿safety checklists¿ and heartmate 3 instructions for use (ifu) section e ¿safety checklists¿ provide the user with checklists to assist the patient in performing routine maintenance of all components of the heartmate 3 left ventricular assist device, including the mpu.Heartmate 3 instructions for use section 4-¿system monitor¿ and heartmate 3 patient handbook section 6-¿caring for the equipment¿ explain how to properly handle the equipment to prevent damage.No further information was provided.The manufacturer is closing the file on this event.
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