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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; PATIENT SIDE CART, 4-ARM

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INTUITIVE SURGICAL, INC DAVINCI XI; PATIENT SIDE CART, 4-ARM Back to Search Results
Model Number 380652-30
Device Problem Unintended System Motion (1430)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 03/14/2022
Event Type  malfunction  
Event Description
It was reported that during a da vinci-assisted hysterectomy - benign surgical procedure, insertion on the universal surgical manipulator (usm2) was "limited." the customer received phone assistance from the technical support engineer (tse).Review of the system logs confirmed no error related to an arm or a system issue.The customer was asked to troubleshoot by verifying if the drape on usm2 was not restricting the insertion movement and to check if the usm2 cannula was not pulled out or pushed in too far.The customer checked the cannula remote center.Following this, tse instructed the customer to undock the usm2 and use usm1 to continue with the procedure.Usm1 was confirmed to have full range of motion.The procedure was completed as planned with no reported injury.Intuitive surgical, inc.(isi) made multiple follow-up attempts to obtain additional information.However, no further details have been received as of the date of this report.
 
Manufacturer Narrative
The customer received phone assistance from the technical support engineer (tse).Review of the system logs confirmed no error related to an arm or a system issue.The customer was asked to troubleshoot by verifying if the drape on usm2 was not restricting the insertion movement and to check if the usm2 cannula was not pulled out or pushed in too far.The customer checked the cannula remote center.Following this, tse instructed the customer to undock the usm2 and use usm1 to continue with the procedure.Usm1 was confirmed to have full range of motion.The isi field service engineer (fse) was contacted by the customer and the isi clinical sales representative (csr) who was at the customer site.Fse instructed the csr to perform testing of the system and confirmed no issue with any of the usm arm.No site visit was conducted.The system was working properly and no additional action was required.A review of the site's complaint history found no additional complaints related to this complaint.No image or video was available for review.A review of the site's system logs for the reported procedure date was conducted by technical support when the customer called for troubleshooting assistance and no errors were found in the logs.An event verification confirmed the procedure was performed on the reported event date.This complaint is being reported as a reportable malfunction event due to the following conclusion: the usm2 was disabled after the start of the procedure and the surgeon was able to continue with the procedure robotically using 3 arms.While there was no harm or injury to the patient, system unavailability after start of a surgical procedure could lead to the procedure to be converted/aborted and may lead to an injury due to the patient's inability to tolerate a procedure conversion/abortion.
 
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Brand Name
DAVINCI XI
Type of Device
PATIENT SIDE CART, 4-ARM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 
4085232100
MDR Report Key14107550
MDR Text Key298661479
Report Number2955842-2022-11027
Device Sequence Number1
Product Code NAY
UDI-Device Identifier0886874110720
UDI-Public(01)0886874110720
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Health Professional
Reporter Occupation Non-Healthcare Professional
Remedial Action Other
Type of Report Initial
Report Date 03/14/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/13/2022
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number380652-30
Device Catalogue Number380652
Device Lot NumberN/A
Was Device Available for Evaluation? No
Date Manufacturer Received03/14/2022
Was Device Evaluated by Manufacturer? Device Not Returned to Manufacturer
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberN/A
Patient Sequence Number1
Treatment
DA VINCI INSTRUMENTS AND ACCESSORIES
Patient SexFemale
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