Investigation summary : three photos were provided to our quality team for investigation.After visual inspection, the needle appears to have penetrated the vial off center.A device history review was performed for reported lot 2107110, no deviations or non-conformances were identified during the manufacturing process that could have contributed to this issue.Five retained samples of the same lot were used for additional evaluation.The product was visually inspected and no defects were identified.The products were connected to a vial using the m12 assembly fixture.In all cases, the protector properly penetrated the vial stopper and was correctly fitted onto the vial.Product undergoes a series of inspections throughout the manufacturing process to ensure the quality and functionality of the device, including verification the cannula is properly centered, assembled, and there is no damage or other defects on the cannula.No issues related to the reported incident were identified.Based on the quality team's investigation and photo evaluation, it appears this incident occurred during connection.H3 other text : see h10.
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