The customer reported via phone call that they experienced high blood glucose.The customer¿s blood glucose level was 470 mg/dl at the time of incident.The customer¿s current blood glucose value was 133 mg/dl.The customer did experienced symptoms due to high blood glucose such nausea and fatigue.The customer treated high blood glucose with insulin pen and manual injection.Customer had been using insulin pump system within 48 hours of reported high blood glucose event.The customer did allege under delivery on insulin pump.No further patient complications were reported.Troubleshooting was successfully performed; however, the customer will continue use of the device.
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