A review of the device history record, which includes verification of all steps in the manufacturing of the catheter kit, verification of sterilization, and packaging for subject catheter kit was performed.The review did not identify any non-conformance's, issues or capas associated with catheter kit.Device was discarded and not returned for additional evaluation and investigation.Although the exact cause could not be established, the ifu addresses risks associated with the catheter that may be related to the inability to aspirate.As additional investigation was not performed on the device, a definitive root cause could not be determined for the alleged issue.Internal complaint number: (b)(4).
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