Due to the automated mes system there are controls in the manufacturing process to ensure the product met specifications upon release.Visual/ microscopic inspection: the stent was noted to be partially deployed.The stent was noted to be deformed when fully deployed.The stent delivery catheter was noted to be damaged.The stent delivery catheter was noted to be leaking.The pusher wire was noted to be kinked/bent.The distal pusher wire was noted to be broken.The stent delivery catheter shaft was inspected and severe damage was noted to the entire catheter shaft.Functional inspection: the surpass streamline stent was advanced through the catheter shaft, the stent was deployed.Friction was noted.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was confirmed based on the analysis of the returned device.The analysis results are consistent with the reported event.The device failed to meet specification when received for complaint investigation based on the analyzed anomalies noted to the device.As per the additional information, the device was prepared as per the dfu, the device was confirmed to be in good condition during preparation/prior to use on the patient, continuous flush was set up and maintained throughout the clinical procedure and the patients anatomy was severely tortuous.The device was returned and the stent, delivery catheter and stent stabilizer was noted to be damaged/deformed which is indicative of the reported event.It is probable that the device experienced difficulty during stent deployment due to the extreme tortuous anatomy causing the entire device and delivery system to become damaged/deformed.An assignable cause of procedural factors will be assigned to the reported stent delivery catheter/guide catheter friction, stent delivery catheter kinked/bent and stent delivery catheter friction and to the analyzed stent partial deployment, stent deformed, stent delivery catheter deformed, catheter shaft leak during use, stent delivery catheter/guide catheter friction, stent delivery catheter kinked/bent stent stabilizer kinked/bent and stent stabilizer broken/fractured during use, as the issue is associated with a product that meets stryker design and manufacture specifications and was used in according with the dfu but due to procedural and/or anatomical factors during use, the product performance was limited.
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