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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: INTUITIVE SURGICAL, INC DAVINCI XI; PATIENT SIDE CART, 4-ARM

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INTUITIVE SURGICAL, INC DAVINCI XI; PATIENT SIDE CART, 4-ARM Back to Search Results
Model Number 380652-51
Device Problem No Device Output (1435)
Patient Problem No Clinical Signs, Symptoms or Conditions (4582)
Event Date 03/23/2022
Event Type  malfunction  
Manufacturer Narrative
An intuitive surgical, inc.(isi) field service engineer (fse) was dispatched to the customer site to further investigate the reported complaint.The fse replaced universal surgical manipulator (usm) 1 to resolve the engagement issues.The system was tested and verified as ready for use.Isi received the usm involved with this complaint and completed the device evaluation.Failure analysis (fa) investigation confirmed and replicated the reported failure of instrument recognition and engagement issues.The usm was tested on the system and failed normal mode.The usm triggered a ¿could not recognize the instrument¿ message for a large needle driver with a couple different sterile adapters.The system logs confirmed that the usm triggered a 282 error.The usm failed the carriage switches test.The axes controller, carriage rfid (accr) printed circuit assembly (pca) was switched with a test accr and the unit still failed the carriage switches test.The original accr pca was returned and the accr antenna was replaced with a test antenna; the unit passed the carriage switches test.The accr antenna was returned for aba testing, but the unit failed the carriage switches test again.The accr antenna will be replaced.The usm passed the direction test, sensor check, carriage lissajous, sine cycle, carriage friction test, friction test, brake test, carriage strength test, carriage/acm fan and fiber test.A review of the site's complaint history revealed that this record is related to the complaint documented under patient identifier (b)(6).No image or procedure video was provided for review.This complaint is being reported based on the following conclusion: a universal surgical manipulator (usm) was disabled after the start of the procedure and the surgeon was able to continue with the procedure robotically using three arms.While there was no harm or injury to the patient, the reported failure mode could likely cause or contribute to an adverse event if it were to recur.Furthermore, upon visiting the site, the fse replaced the usm.System unavailability after start of a surgical procedure could lead to the procedure to be converted/aborted and may lead to an injury due to the patient's inability to tolerate a procedure change.Blank mdr fields: follow-up was attempted, but the missing patient information was either unknown, unavailable, not provided, or not applicable.The expiration date is not applicable.The product is not implantable.
 
Event Description
It was reported that during a da vinci-assisted ovarian cystectomy surgical procedure, the customer had engagement issues on universal surgical manipulator (usm) 1.The customer notified the clinical sales representative (csr) who reported the issue from offsite.The customer reseated the drape.The technical service engineer (tse) reviewed the system logs and noted error 282 indicating an engagement issue on usm1.The surgeon continued the procedure using usms 2, 3 and 4.The procedure was completed with no reported injury.Isi followed up with the robotics coordinator and obtained the following additional information: the robotics coordinator confirmed that the procedure was completed robotically without any injury to the patient by disabling usm1.The robotics coordinator stated that during a separate procedure (captured in patient identifier (b)(6)), the issue occurred at docking while attempting to install instruments on the usm.The arm was not receiving any instruments.To troubleshoot, the staff removed the instrument, checked for physical damage or obstructions, and found nothing.The staff attempted to reseat the instrument with no change.The staff then removed and replaced the drapes from usm1, still with no change.The staff continued with the three remaining arms.The robotics coordinator informed that the staff restarted the system between procedures.The same issue occurred at docking while trying to install instruments in the second procedures (captured in this record).Usm1 was disabled.The robotics coordinator informed that both procedures were ovarian cystectomy procedures.Patient demographic information was requested but unavailable.
 
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Brand Name
DAVINCI XI
Type of Device
PATIENT SIDE CART, 4-ARM
Manufacturer (Section D)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer (Section G)
INTUITIVE SURGICAL, INC
3410 central expressway
santa clara CA
Manufacturer Contact
izabel nielson
3410 central expressway
santa clara, CA 
4085232100
MDR Report Key14190903
MDR Text Key299076515
Report Number2955842-2022-11203
Device Sequence Number1
Product Code NAY
UDI-Device Identifier00886874110720
UDI-Public(01)00886874110720
Combination Product (y/n)N
Reporter Country CodeUS
PMA/PMN Number
K131861
Number of Events Reported1
Summary Report (Y/N)N
Report Source Manufacturer
Source Type Other,Company Representative
Reporter Occupation Non-Healthcare Professional
Remedial Action Other
Type of Report Initial
Report Date 03/23/2022
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/22/2022
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Operator Health Professional
Device Model Number380652-51
Device Catalogue NumberN/A
Device Lot NumberN/A
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer03/29/2022
Date Manufacturer Received03/23/2022
Was Device Evaluated by Manufacturer? Yes
Date Device Manufactured11/16/2021
Is the Device Single Use? No
Is This a Reprocessed and Reused Single-Use Device? No
Type of Device Usage Reuse
Removal/Correction NumberN/A
Patient Sequence Number1
Treatment
DA VINCI INSTRUMENTS AND ACCESSORIES
Patient SexFemale
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