Customer confirmed product had been discarded.Therefore, this event is reported based on the information provided by the customer.A review of the complaint database did not reveal any similar events against this issue.Therefore, it appears this complaint was an isolated event.The instruction for use (ifu) states: monitor per facility policy.Check to ensure that: mitts are properly secured.If applied too tightly, circulation will be restricted; if applied too loosely, the patient may be able to slip his or her limb from the device; mitts are intact, not torn or damaged, and hook and loop closes securely.At this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for the failure mode will assessed, documented and acted upon as warrant.Manufacturer reference file (b)(4).
|