Device evaluation: the product was returned to the manufacturing site for evaluation.
Visual inspection under magnification revealed that the cartridge was received with a crack that ran from the tube of the cartridge to the tip.
The cartridge presented with no further issues.
Manufacturing record review: the manufacturing records for the intraocular lens were reviewed.
The product was manufactured and released according to specification.
The search revealed one additional investigation request (ir) for this production order number has been received, however, complaint was not confirmed based on the investigation.
Based on the complaint history review results, no escalation was required.
Conclusion: as a result of the investigation there is no indication of a product quality deficiency.
Attempts have been made to obtain missing information; however, to date, no response has been received.
All pertinent information available to johnson & johnson surgical vision, inc.
Has been submitted.
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