It was reported that the locking flap for pump segment (closing assy) is broken.The failure occurred during patient treatment.The device has not been exchanged during treatment.The technician of the hospital used tape to fixate the closing assy to the rotaflow.No harm to any person occurred.A getinge service technician was on site on 2022-04-26 to check the affected rotaflow drive (rfd) (serial#(b)(6)).The technician confirmed the reported failure and gave the rfd closing assy (material#701011680) to the technician of the hospital, since the device has still been in use on the patient.The technician from the hospital will replace the rfd closing assy (material#701011680).An investigation of a rotaflow system that exhibited a similar issue "closing assy broken" was performed in getinge life cycle engineering on 2016-11-02.Most probable root causes could be determined: - too excessive force; - weakening due to manufacturing errors (air inclusions).The product in question was produced in 2020-07-01.The device history record (dhr) of the rotaflow (material:701022161 , serial: (b)(6), elo#:1072939) for which a customer complaint was received, was reviewed on 2022-04-22.The dhr does not show any abnormality or issue that is related or can have led to the customer complaint.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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