Device Problem
Overheating of Device (1437)
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Patient Problem
Insufficient Information (4580)
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Event Date 02/10/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Mectron carried out functional testing with the returned handpieces (see test report (b)(4)).No need to initiate any kind of actions because the testing results did not raise any concerns.Mectron shipped back the device to the customer and sent the outcome of the investigation with the test report on (b)(6) 2022.No root cause can be reported because the results of the functional testing carried out with the returned device, did not raise any malfunctions, defects or other issues.
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Event Description
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Pams get so hot and fast that you can't hold them in your hand.
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Manufacturer Narrative
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Mectron carried out functional testing with the returned handpieces (see test report (b)(4)).No need to initiate any kind of actions because the testing results did not raise any concerns.Mectron shipped back the device to the customer and sent the outcome of the investigation with the test report on 09/05/2022.No root cause can be reported because the results of the functional testing carried out with the returned device, did not raise any malfunctions, defects or other issues.No additional informations received from the customers therefore the complain is closed on 21/07/2022.
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Event Description
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Pams get so hot and fast that you can't hold them in your hand.
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Search Alerts/Recalls
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