Customer was reported that they experienced low blood glucose level.The customer¿s blood glucose level was 50 mg/dl at the time of the incident.The current blood glucose level was 345 mg/dl.Customer was treated with food.Customer also experienced high blood glucose level.Customer experienced symptoms like eyesight, lightheaded, irritable.The insulin pump will not be returned for analysis.
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Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Information provided in the initial report in section b5 and in section h6 under health effect - clinical code and health effect - impact code were incorrect.The correct information was provided in section b5 and h6 with this report.
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Updated summary: information received by the medtronic indicated that, customer experienced hyperglycemic and hypoglycemic events and blood glucose values are 345 mg/dl and 50 mg/dl respectively.Customer treated hypoglycemic event with glucose/carb intake and reported symptoms of eyesight, lightheaded and irritable.No symptoms related to the hyperglycemic event were reported.Troubleshooting was performed, it was unknown whether customer was using insulin pump system within 48 hrs of the reported event and usage of auto mode feature at the time of event.No further patient complications were reported.The insulin pump will not be returned for analysis.
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