Blank fields on this form indicate the information is unknown or unavailable.Name and address - name: (b)(6).This report includes information known at this time.A follow-up report will be submitted should additional relevant information become available.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Event summary: as reported, while unpacking a shipping container, the seal was found to be missing from a flexor balkin guiding sheath's sterile package.There was no patient involvement.Investigation - evaluation: reviews of the complaint history, device history record, manufacturing instructions, instructions for use, and quality control procedures and a visual inspection of the device were conducted during the investigation.One flexor balkin guiding sheath was returned for investigation in an unused condition.The bottom of the package (opposite the chevron) was opened.There was no evidence that the package had ever been sealed.A document-based investigation evaluation was performed.No related non-conformances were recorded, and there have been no other reported complaints for this lot number.Cook also reviewed all lots sealed or checked by the same employees the same week as the complaint lot.There were no additional relevant non-conformances or complaints on any of the other lots.This, coupled with a 100% inspection of the product, led cook to conclude this was an isolated incident and escalation was not necessary.There is no evidence of additional nonconforming devices from the complaint lot in house or in the field.Sufficient inspection activities are in place to identify this failure mode prior to distribution.The device is provided with instructions for use which state, ¿supplied sterilized by ethylene oxide gas in peel-open packages¿sterile if package is unopened or damaged.Do not use the product if there is doubt as to whether the product is sterile.¿ based on the available information, cook has concluded that a manufacturing and quality control deficiency contributed to this incident.The operators responsible for the sealing and inspection of the package seal were made aware of this event.Cook will continue monitoring of similar complaints and has notified the appropriate personnel of this event.Per the quality engineering risk assessment, no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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