(b)(4).The dhr for the returned instrument was reviewed and found completely without any irregularities.This instrument was produced at the tecomet, inc.Kenosha wi facility as part of a (b)(4)-piece lot in may of 2018.It was found that this order was made from the correct materials and components and all approved processes were followed so it can then be stated that the alleged non-conformance inciting this complaint was not due to an error in tecomet - kenosha's manufacturing process.Evaluation of the returned instrument shows that the jaws are aligned with each other in the closed position and no non-conforming features were found.Functional testing shows that this instrument is able to pick-up, retain, close and release multiple clips without any issues.We are unable to replicate the alleged issue therefore we are unable to validate this complaint.All (b)(4) instruments from this lot were 100% visually inspected and function tested prior to shipment to the customer as this is a standardized procedure at this facility for this product line.Due to these findings, no further actions will be taken in response to this complaint and this record will be deemed closed.
|