The customer family member reported via phone call that they were hospitalized due to high blood glucose with 1043 mg/dl.
The customer¿s current blood glucose value was 98 mg/dl.
The customer did not experienced symptoms due to high blood glucose.
The customer treated high blood glucose with insulin drip.
The insulin pump was not on auto mode at the time of incident.
Customer had been using insulin pump system within 48 hours of reported high blood glucose event.
Troubleshooting was performed.
No further patient complications were reported.
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