Additional information is provided in d.9., h.3., h.6., and h.10.The company service representative examined the system and was unable to confirm or replicate the reported event.No abnormalities were observed functional tests.The system was then tested and met all product specifications.A universal serial bus (usb) data file was received for evaluation.The contents of the file included the event log for the system.The event log corresponding to the surgery case referenced in the reported event showed system message (sm) [irrigation bag empty ¿ bag fluid level critically low] displayed during the surgery.Whether this sm event contributed to the reported events remains inconclusive.A system manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this lot/batch/serial number was performed.A potentially relevant complaint was found and reviewed as part of this investigation.All complaints were opened to address postoperative issues patients had experienced after procedures involving the system.The root causes were inconclusive as the product was found to meet specifications during onsite visits.The system was found to meet specifications; therefore, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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