Manufacturer's investigation conclusion: the reported events of a no external power alarm, and the mpu¿s pins being slightly bent, were not confirmed.However, the reported event of atypical power cable disconnect/low voltage hazard alarms was confirmed via the provided log file.The log file contained data spanning approximately 1 day ((b)(6) 2022 per timestamp).The pump maintained speeds above the low speed limit while connected to the driveline.Several atypical power cable disconnect/low voltage hazard alarms (rsoc invalid faults that were not associated with a power source exchange) were observed throughout the data while the mpu was in use.The alarms appeared to have been caused by the rsoc within one or both power cable(s) briefly dropping below the alarm threshold(s).No other notable events regarding the mpu were observed.The mpu (serial number (b)(4) was not returned for analysis.The root causes of the reported events were unable to be conclusively determined through this analysis.Review of the device history record for the mobile power unit, serial number (b)(4), showed the device was manufactured in accordance with manufacturing and quality assurance specifications.The heartmate 3 patient handbook (rev.D, section 5 ¿alarms and troubleshooting¿) instructs users on how to resolve alarms that sound from their system controller, including alarms associated with power cable disconnect/low voltage conditions.The heartmate 3 patient handbook (rev.D, section 10 ¿safety checklists¿) instructs users to regularly inspect their equipment, including the mpu, to ensure that no equipment appears damaged.Users are encouraged to replace any damaged equipment.The heartmate 3 patient handbook (rev.D, section titled "emergency contact list") cautions users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
|