No product or photographic evidence were provided to aid in this investigation.The complaint report offered insufficient details to determine whether this product functioned as intended, or was used in a manner consistent with its instructions for use (ifu) or failed to meet product specifications.Lacking any additional evidence, this complaint has been closed as unconfirmed.If the product is returned, smiths medical will reopen this complaint for further investigation.No lot number provided for dhr.
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It was reported that a cadd legacy pump alarmed, and the patient switched to new cassette prior to calling ncsc.Patient reportedly awoke to her cadd legacy pump alarming "no disposable" at 2:30 am.She was lethargic and short of breath.After calling accredo, she fainted and the call disconnected.Feeling better now but is still weak and her knee is swollen from the fall.Serial numbers for last pumps sent to patient are (b)(4).
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