Catalog Number 8000.COM02 |
Device Problem
Communication or Transmission Problem (2896)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 05/06/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
The complaint is under investigation.
|
|
Event Description
|
We have been informed that during procedure, the eva triggered a message regarding indicating that rf receiver was unable to charge the footswitch.The user was unable to resolve the issue.Due to the reported event surgery was prolonged > 30 minutes.No report that actual patient harm occurred.
|
|
Manufacturer Narrative
|
The device has not been returned/ accessible for investigation yet.The investigation will be continued when the device is available for examination.
|
|
Event Description
|
We have been informed that during procedure, the eva triggered a message regarding indicating that rf receiver was unable to charge the footswitch.The user was unable to resolve the issue.Due to the reported event surgery was prolonged > 30 minutes.No report that actual patient harm occurred.
|
|
Manufacturer Narrative
|
With regard to this complaint an rf receiver for the eva foot pedal was returned for investigation.Investigation of the returned rf receiver revealed that, due to a defective fuse, the rf receiver was unable to charge the foot pedal.The inability to charge the foot pedal was detected by the eva surgical system which triggered the system to present the reported message on the screen.Review of the complaint database indicated that no similar complaints have been logged on the eva surgical system subject to this complaint until today.Based on the investigation performed, it was determined that the reported event is attributable to component failure of the fuse of the rf receiver.Trend analysis indicates that the product is performing within anticipated rates.Therefore, no remedial or corrective/preventive actions will be undertaken at this moment.Complaints will be closely monitored to identify any significant adverse trends.The risk identified is included in the risk management documentation.Trend analysis indicates that the product is performing within anticipated rates.Therefore, no remedial or corrective/preventive actions will be undertaken at this moment.Complaints will be closely monitored to identify any significant adverse trends.Trend analysis indicates that the product is performing within anticipated rates.Therefore, no remedial or corrective/preventive actions will be undertaken at this moment.As a preventive action to improve the rf-print reliability a design change was implemented in 2017.However, the item subject to this event was manufactured prior to this date.All similar incidents related to the eva surgical system are included in the analysis.Since 2019 more than 850.000 surgeries have been performed with the eva surgical systems installed.Please note this defect will not always result in delayed surgery.
|
|
Event Description
|
We have been informed that during procedure, the eva triggered a message regarding indicating that rf receiver was unable to charge the footswitch.The user was unable to resolve the issue.Due to the reported event surgery was prolonged > 30 minutes.No report that actual patient harm occurred.
|
|
Search Alerts/Recalls
|