It was reported that the system controller initiated a controller fault alarm during the implant procedure.It functioned appropriately during pump prep, and was up on the sterile field at the time of the alarm.The alarm could not be silenced and communication was lost to the heartmate touch monitor.In order to troubleshoot this issue, the controller was exchanged off the field, with the backup controller being utilized as patient's primary.The malfunctioning controller was sent back for evaluation.It was later reported on (b)(6) 2022 that the controller exchange resolved all alarms and that the patient did not experience any adverse effects.
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Manufacturer's investigation conclusion: the reported event of a controller fault alarm and compromised communication between the system controller and the external monitor was confirmed and reproduced during analysis.The returned system controller was connected to a test power module patient cable, test power module, and test system monitor.The system monitor displayed ¿not connected¿ message and the controller screen displayed ¿call hospital contact/controller fault¿ and a yellow wrench symbol/alarm was active.Connected a test hm3 pump and the pump initiated operation with the controller fault alarm being active.During further troubleshooting, brief communication was established and the log files were able to be retrieved.The data contained in the event log file revealed that on (b)(6), 2022 the system controller was connected to a power module with a pump not connected when an intermittent controller internal fault associated with a timebase fault alarm became active.The periodic log file did not contain any events.Further evaluation isolated the problem to the microcontroller circuit on the printed circuit board (pcb); however, the specific root cause was not able to be determined.The device history records were reviewed and the records revealed the system controller was manufactured in accordance with mfg and qa specifications.No further information was provided.The manufacturer is closing the file on this event.
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