It was reported that the patient had a small slit in the white battery attachment cable on their controller.Log files did not show any aberrations and patient had very frequent pulsatility index (pi) events which is normal for the patient.The slit was oozing bright green "goo", which was never encountered before.When the goo was wiped away, more oozing occurred.The controller was exchanged and the patient tolerated the exchange well.
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Manufacturer's investigation conclusion: the reported event of fluid ingress inside a cut on the white power cable was confirmed.Visual inspection of the returned hm3 system controller, serial (b)(6), revealed a cut on the silicone jacket of the white power cable with evidence of fluid ingress.The controller was functionally tested and operated on a mock circulatory loop for an extended period of time without any issue.The controller functioned as intended during analysis.A root cause of the reported event was not determined through this analysis.There was incidental finding of controller white power cable having a slightly higher than normal resistance.Device history records were reviewed and showed no deviations from manufacturing or qa specifications.The patient handbook cautions the users to call their hospital contacts if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.Heartmate iii instructions for use section 1 entitled ¿introduction¿ states that ¿if heartmate 3 patient are approved for showering, they must always use the shower bag.When installed properly, the shower bag protected external system components from water or moisture.If external system components have contact with water or moisture, the pump may stop¿.Heartmate iii patient handbook section 4 entitled ¿living with the heartmate 3¿ provides proper instruction on how to properly shower with the heartmate 3 system.Heartmate iii instructions for use section 8-¿equipment storage and care¿ and heartmate iii patient handbook section 6-¿caring for the equipment¿ explain how to properly maintain the integrity of the system controller.No further information was provided.The manufacturer is closing the file on this event.
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