Trackwise#: (b)(4).The lot # 3000234362 history record review was completed.There were no ncmrs, rework, or deviations documented for the reported lot number.Based on the dhr/lhr review results, it was determined that there is no relation between the batch manufacturing process and the reported failure.The device was returned to the factory for evaluation on 06/16/2022.An investigation was conducted on 07/20/2022.A visual inspection was conducted.Signs of clinical use and evidence of charred material was observed on the heater wire.The heater wire was observed to be intact, with no visual defects observed.The gray silicone insulation on the tip of the cold jaw was observed to be peeled back from the tip, with no detachment of silicone observed.Based on the returned condition of the device, the reported failure "peeled;jaw" was confirmed.
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