Investigation: visual investigation:we detected that coating of the handles have signs of use (grinding marks).However the function of the product could be tested.The closing function of pliers with 3 clips each (pl475200) are within the specification.In addition we measured the gap dimension and these are also within the specification.There are no abnormalities.There is no indication for a manufacturing related error.The product was repaired in 2018 in our aesculap technical department.After the repair, a function test is always carried out.In case of any abnormality, the product would not go out to the customer, there is also an indication that the product was witin specification until now.Batch history review: due to the fact that no lot number was provided, a review of the device history records for the complained device is not possible.Conclusion/measures: based upon the investigation results, the product is within the specifications.There is no indication for a manufacturing, material or design-related failure.Based upon the investigation results, a capa is not necessary.
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