The cell-dyn ruby instrument was in the daily maintenance status when the smoke was observed.There was no injury as no one was in the lab at that time.No fire was seen only smoke.No damages to the surrounding areas were reported.The electrician was called to check the facility and the instrument was unplugged.It was found that fluid from the instrument¿s waste drain was the source of the problem.There were some changes in the lab and the waste drain was not properly installed by the customer.After the waste drain was properly installed, the issue was resolved.A review of all tickets associated with the cell-dyn ruby and a review for complaint trends for the list number was performed.The review did not identify any adverse trends and the complaint activity was normal.Additionally, labeling was reviewed and adequately addressed the issue.Based on this information, a deficiency was not identified.A malfunction was not identified.Based on the information within the complaint record, the device met performance specifications and performed as intended at the customer site.Use error caused the issue as the waste drain was not properly installed by the user.
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