Due to the automated manufacturing execution system (mes) there are controls in the manufacturing process to ensure the product met specifications upon release.The device was returned and the lot number was confirmed with the packaging.During visual/microscopic inspection the coil delivery wire was found to be kinked/bent.The main coil was found to be stretched.The suture was found to be intact.There was no breakage/fracture noted.The introducer sheath was found to be intact.Functional inspection was not applicable as the reported event was not confirmed during visual inspection.The reported event is covered in the device directions for use (dfu).As well, the risk of the reported event is documented in the risk documentation and there are current controls to mitigate the risk of the as reported event.The reported complaint was not confirmed based on analysis.The device failed to meet specifications when received for complaint investigation based on the analyzed anomalies noted to the device.During analysis, the main coil was found to be stretched.An assignable cause of procedural factors will be assigned to the as analyzed event of main coil stretched as the defect is associated with a product that met stryker design and manufacturing specifications and was used in accordance with the dfu but performance was limited due to procedural and/or anatomical factors during use.An assignable code of not confirmed will be assigned to the as reported event of main coil broken/fractured during use as the defect was not confirmed during the analysis.An assignable cause of handling damage will be assigned to the as analyzed event of coil delivery wire kinked/bent since it is most likely that this damage occurred due to handling of delivery wire during the clinical procedure.The manufacturer has reviewed all information and determined this event no longer meets the requirement of the reportable event for the device in question.
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