It was reported that the rotaflow shutdown during patient treatment when used in the battery mode.The rotaflow was plugged back into an outlet and worked again.No harm to any person occurred.A getinge service technician was on site on (b)(6) 2022 to check the affected rotaflow (serial# (b)(4).According to factory specifications.The technician could not reproduce the reported failure.No parts have been replaced.The device is working as intended.Based on these investigation results the reported failure could not be confirmed.However, the failure mode "shutdown" can be linked to the following most possible root causes according to the rotaflow risk management file.Battery power failure e.G.: 1.User forgot recharge.The review of the non-conformities has been performed on (b)(6) 2022 for the period of 2014-11-18 to 2022-07-14.It does not show any non-conformity in regard to the reported product and failure.There is no indication on manufacturing issues occurred during this time, thus production related influences are unlikely.The product in question was produced in 2014-11-18.In order to avoid reoccurrence of the reported failure, the customer will be informed by the getinge sales and service unit (ssu) to follow the chapter in the instruction for use heart-lung support system rotaflow system| 4.4 | en | v15.Chapter 3.3.4: check battery capacity every 6 months, at the latest.The battery must be replaced by the authorized technical service every 2 years, at the latest.The battery must be replaced sooner if it cannot be fully charged within 8.5 hours or if the system cannot be operated with the fully charged battery.Chapter 5.6.1: before starting the application, check the points listed in "check before every use".Before each use, ensure that the batteries are fully charged.If the battery capacity is low an acoustic signal sounds on the device.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.
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