This report is part of a retrospective review and remediation efforts in response to a warning letter.(b(4).S/w 2.9d.The device did not have a battery installed when received.Device passed the functional test, including the self test, sleep current measurement, active current measurement, rewind test, prime/seating test, basic occlusion test, occlusion test, force sensor test, displacement test and the delivery accuracy test at 0.08770 inches.Device had cracked case at battery tube side, cracked battery tube threads, minor scratched display window, scratched case, pillowing keypad overlay, stained keypad overlay and a cracked retainer.Data analysis: (date of customer passing: unable to provide info.) the formatted history file lists data from (b)(6) 2018 to (b)(6) 2019.
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