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Model Number ENF-VH |
Device Problem
Device Reprocessing Problem (1091)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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The customer reported to olympus, the rhino-laryngo videoscope exhibited b30 (scope communication error.It was reported that an olympus sale representative went to visit the customer's site to help find the cause of their b30 error and during a conversation with the customer techs, the customer tech stated that they¿re putting on the eto cap when running and cleaning the scope in the oer-pro.According to the report, the scopes were being fluid invaded which caused the b3 communication error.The olympus rep recommended to the customer to stop using the eto cap on the scope during the oer-pro cycle.The olympus rep advised the customer to send in scopes for evaluation and recommended a scope reprocessing in-service to prevent further fluid invasion.There was no patient involvement, or user injury associated with this event.
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Manufacturer Narrative
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The device referenced in this report has not been returned to olympus for evaluation.The investigation is ongoing.The definitive cause of the user¿s experience cannot be determined at this time.A supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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Manufacturer Narrative
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.The device was not returned; therefore, the reported phenomenon or condition of the device could not be confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It was confirmed that the device was shipped according to the specifications.It has been over 5 years since the subject device was manufactured.The specific root cause of the reported problem could not be determined at this time because the device was not returned.The following information is stated in the instructions for use (ifu): ¿1.5 reprocessing before the first use [caution] before immersing the endoscope in reprocessing fluids, confirm that the eto cap (mb-156) is not attached to the endoscope.If the eto cap is attached, the reprocessing fluids will be able to penetrate the inside of the endoscope, and it can be damaged.¿ olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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