Zimmer biomet complaint number (b)(4).The unknown biomet driver was not returned.Visual evaluation of the as returned product identified no damage/malfunction with the implant.Functional testing to recreate the reported event; verified the implant engaged and retained with an in-house driver as intended.A pre-existing condition noted on the per was low bone density (type iii).The reported implant was located on an unknown tooth site (fdi) and was used, placed and removed on the same day.Device history record (dhr) review and complaint history review by lot number could not be performed, as the lot number associated with the reported product (unknown biomet driver) is not available.Zimmer biomet quality management system (qms) has controls in place to ensure the distribution of conforming product within specifications.Based on the available information, the driver malfunction could not be verified.Therefore, the reported event was non-verifiable.
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