The customer reported to olympus, the bending section surface on the uretero-reno videoscope was damaged near the distal tip.The issue was detected at reprocessing.No patient harm reported.During the evaluation of the device, it was noted the bending section skeleton was broken and ruptured, exposing the metal from the bending section.This report is to capture the reportable malfunction of the bending section skeleton was broken and ruptured, exposing the metal from the bending section noted at estimation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 4 years since the subject device was manufactured.Based on the results of the investigation, a definitive root cause could not be determined.However, it is likely due to excessive force.The following information is stated in the instructions for use (ifu): ¿inspection of the endoscope: inspect the external surface of the entire insertion section, including the bending section and the distal end for dents, bulges, swelling, scratches, peeling of coating, holes, sagging, transformation, bends, adhesion of foreign bodies, missing parts, protruding objects, or other irregularities.¿ olympus will continue to monitor field performance for this device.
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