This is 1 of 2 reports for the component of the forceps reportedly used during this event and is linked to mfg report number 3003249645-2022-00034.The johann fenestrated jaws insert (cev625p1u) was returned for evaluation: the device history record (dhr) was reviewed, and no anomalies related to the reported failure were observed.Evaluation of the returned johann fenestrated jaws insert was unable to conclusively verify the complaint reported by the customer as valid; therefore, an investigation for cause was unable to be performed.The received device was compliant with the specifications.The setting of tightening was compliant and there was no traumatic part on the jaws which can explain the reported event.The investigation did not highlight any defect.It was concluded that this complaint is unrelated to this device and unconfirmed.At present, we consider this complaint to be closed.
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