(b)(4).The device received with an alarm loop during power up.Unable to perform displacement test due to an alarm.The insulin pump history download using thds was successful.However, there was no data available on ((b)(4) 2021), unable to perform data analysis.The insulin pump was cut open to perform visual inspection and found no moisture damage on the electronic assembly, battery connector, motor, vibrator during visual inspection.Swapping out test boards confirms an alarm was isolated to mother board.Test p-cap and reservoir locked properly into reservoir compartment during testing.The following were noted during visual inspection: cracked battery tube threads, stained address/serial number label.Cracked battery tube threads was confirmed.The device received with an alarm; problem was isolated to mother board.Medtronic, inc.(medtronic) is submitting this report to comply with 21 c.F.R.Part 803, the medical device reporting regulation.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information in the time allotted and has provided as much information as is available to the company as of the submission date this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employees caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any "defects" or has "malfunctioned".These words are included in the fda 3500a form and are fixed items for selection created by the fda, to categorize the type of event solely for the purpose of reporting pursuant to part 803.Medtronic objects to the use of these words and others like it because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.
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