This report is being supplemented to provide additional information based on the legal manufacturer's final investigation and device evaluation.The device was returned to olympus for inspection, and the customer's complaint was confirmed.Per the evaluation, the cord was completely detached from the plug that connects to the high frequency (hf) generator unit.Visual inspection of the damage area under a microscope revealed traces of burnt, charring deposit on the internal wirings with melted insulation as signs of thermal damage.It was noted that the contact pins on both connectors were intact.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 2 years since the subject device was manufactured.Based on the results of the investigation, the error described is a known error pattern and can be confirmed.The age-related wear in connection with repeated extreme bending or tensile loads most likely led to the breakage of a single or all the wires in the cable.This can cause a voltage spike at the damaged area when the generator is activated, resulting in a spark and complete disconnection of the plug.Therefore, the cause of the reported issue is most likely due to age-related wear in connection with improper handling.The event can be prevented by following the instructions for use (ifu) which state: the service life of the cable is limited to 12 months.After this time, the cable should no longer be used.The cable must be checked for damage before each use and after reprocessing.By gently pulling on the plug (max.20n), it can be determined whether the copper strand of the cable is already damaged.If the cable does not give way but remains rigid, the cable is most likely intact.In order not to shorten the service life of the cable any further, the cable should not be wound up with a loop diameter of less than 10cm and when pulling out the cable, the plug should be pulled and not the cable.This supplemental report includes information added to d8 and h3.Olympus will continue to monitor field performance for this device.
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