Model Number 801-000 |
Device Problems
No Display/Image (1183); Device Displays Incorrect Message (2591)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 07/25/2022 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).The device has not been received for analysis.Upon receipt and completion of the device analysis, if there is any further relevant information from that review, a supplemental medwatch will be filed.
|
|
Event Description
|
It was reported to boston scientific corporation that a lithovue touch pc was used in a fursl procedure performed on (b)(6) 2022.During the procedure, the lithovue touch pc showed hardware error user message on the screen.The procedure was cancelled due to this event.There were no patient complications reported as a result of this event.
|
|
Manufacturer Narrative
|
Block h06 (impact code): impact code f05 is being used to capture the reportable issue of aborted or cancelled procedure.Block h10: a visual inspection of the returned lithovue touch pc showed no discrepancy.A functional test was performed, and the touch pc was fully functional.The reported "an error with their lithovue monitor.It is coming up with hardware error and is not working" was not confirmed during investigation.This investigation is assigned a most probable conclusion code of "no problem detected".This conclusion was selected because the alleged touch panel pc "an error with their lithovue monitor.It is coming up with hardware error and is not working" didn't happen while running for over two hours.The conclusion "no problem detected" is acceptable because the analysis of the available information in the complaint did not find any fault condition within the product.The evidence from the product record review did not identify a potential product quality issue or new patient harm.The device history record (dhr) confirmed that the devices met all material, assembly and performance specifications.
|
|
Event Description
|
It was reported to boston scientific corporation that a lithovue touch pc was used in a fursl procedure performed on (b)(6) 2022.During the procedure, the lithovue touch pc showed hardware error user message on the screen.The procedure was cancelled due to this event.There were no patient complications reported as a result of this event.
|
|
Event Description
|
It was reported to boston scientific corporation that a lithovue touch pc was used in a fursl procedure performed on (b)(6) 2022.During the procedure, the lithovue touch pc showed hardware error user message on the screen.The procedure was cancelled due to this event.There were no patient complications reported as a result of this event.
|
|
Manufacturer Narrative
|
Block h06 (impact code): impact code f05 is being used to capture the reportable issue of aborted or cancelled procedure.Block h10: a visual inspection of the returned lithovue touch pc showed no discrepancy.A functional test was performed, and the touch pc was fully functional.The unit completed 3 power off/on cycles and the unit booted to lithovue software application every time.Touch pc showed error message with red circle on the second power one and off; once the error is cleared, the unit didn't display the error again.It can be concluded that the reported "an error with their lithovue monitor.It is coming up with hardware error and is not working" was confirmed for showing error intermittently when powered on and off.This investigation is assigned a most probable conclusion code of "cause traced to component failure".This conclusion was selected because the alleged touch panel pc "an error with their lithovue monitor.It is coming up with hardware error and is not working" did happen intermittently during power on off step of the investigation.The conclusion "cause traced to component failure" is acceptable because the unit intermittently shows error.The analysis of the available information in the complaint did not find any other fault condition within the product.The evidence from the product record review did not identify a potential product quality issue or new patient harm.The device history record (dhr) confirmed that the devices met all material, assembly and performance specifications.The shipping review confirmed that the devices met all material, assembly and performance specifications.
|
|
Search Alerts/Recalls
|