This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Since the device was shipped according to specifications and the defect has not been confirmed to have a tendency to occur frequently, it is likely the malfunction was not caused by manufacturing or design.It may have been caused by excessive load applied on the probe tip or reprocessing was not conducted under recommended conditions.The following description is written in the instruction manual of the um-s20-17s, and there is a possibility that the reported phenomenon can be prevented by following this."[important information ¿ please read before use].·do not hit, stretch, twist, drop, or bend excessively the distal end, insertion section, or connector section of the ultrasonic probe.Otherwise, the device may be damaged, causing an injury in the body cavity, burns, bleeding, perforation, or detachment of parts.Never insert or withdraw the insertion tube abruptly or with excessive force.Patient injury, bleeding, and/or perforation can result." "[6.1 compatibility summary] olympus ultrasonic probes are compatible with several methods of reprocessing.Certain components and accessories, however, are not compatible with some methods, which can cause device damage.For appropriate reprocessing methods, refer to table 6.1 below, the recommendations of your infection control committee and national and local hospital guidelines and policies." olympus will continue to monitor field performance for this device.
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