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Model Number 0043650 |
Device Problems
Fitting Problem (2183); Insufficient Information (3190)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 08/15/2022 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that wound drain material# 0080720, material# 0080710 and material# 0070310 did not fit with silicone evacuator bulbs (material# 0070740).Customer stated that first two drains material# 0080720, material# 0080710 did not come with an adaptor.The last one material# 0070310 had an adaptor but did not fit with the evacuator bulb.Per follow-up via email on (b)(6) 2022 , bd representative suggested customer that material# 0080710 and material# 0080720 were pvc drains and advised that those were not connecting because those were not like materials, as a pvc drain cannot connect to the silicone bulb.Representative advised that silicone drain material# 0070310 should connect with silicone evacuator material# 0070740 since they both were silicone materials, and the connectors were within the silicone drain packaging.Per additional information received on 15-aug-2022, customer reported that they were still having issues with drains.The bulbs they ordered were not the grenade type.Per additional information received on 16-aug-2022, customer reported that they were having issues with some hemovac drains.They used jackson-pratt (j/p) drains more and those were the ones they were having issues with.
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Manufacturer Narrative
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Upon further review, bd has determined that this event is not reportable.H11: section a through f - the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : the device was not returned.
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Event Description
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It was reported that wound drain material# 0080720, material# 0080710 and material# 0070310 did not fit with silicone evacuator bulbs (material# 0070740).Customer stated that first two drains material# 0080720, material# 0080710 did not come with an adaptor.The last one material# 0070310 had an adaptor but did not fit with the evacuator bulb.Per follow-up via email on 02-aug-2022, bd representative suggested customer that material# 0080710 and material# 0080720 were pvc drains and advised that those were not connecting because those were not like materials, as a pvc drain cannot connect to the silicone bulb.Representative advised that silicone drain material# 0070310 should connect with silicone evacuator material# 0070740 since they both were silicone materials, and the connectors were within the silicone drain packaging.Per additional information received on 15-aug-2022, customer reported that they were still having issues with drains.The bulbs they ordered were not the grenade type.Per additional information received on 16-aug-2022, customer reported that they were having issues with some hemovac drains.They used jackson-pratt (j/p) drains more and those were the ones they were having issues with.Per follow-up via email on 14sep2022, customer had resolved the problem.
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Search Alerts/Recalls
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