Spontaneous patient to report faulty cassettes.Patient states that 2 different cassettes were giving error messages because the tubing inside is crimped inside.Both cassettes have the same lat number for both 4235243.Patient is holding on to one cassette and already threw out the other cassette.No additional information, details or dates are available at this time.Return tracking information is not available.Photographs were not provided.This is a continuous infusion.Set flow rate and volume delivered are unknown.Did the reported product fault occur while in use with the pt? no; did the product issue cause or contribute to pt or clinical injury? no; is the actual cassette available for investigation? one cassette is available; did we replace the cassette? yes, did the pt have add'l cassettes they were able to switch to? yes; if yes, was the pt able to successfully continue their infusion? yes; is the infusion life sustaining? yes; what is the outcome of the event? resolved.Reported to (b)(6) by pt/caregiver.
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