Catalog Number 367846 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/06/2022 |
Event Type
malfunction
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Manufacturer Narrative
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A device evaluation is anticipated, but has not yet begun.Upon completion of the investigation, a supplemental report will be filed.
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Event Description
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It was reported when using the bd vacutainer® edta 2k there was a label issue/problem.The following information was provided by the initial reporter.The customer stated: "a rectangle label is usually affixed to the film package but a square label was affixed to the film package.".
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Event Description
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It was reported when using the bd vacutainer® edta 2k there was a label issue/problem.The following information was provided by the initial reporter.The customer stated: "a rectangle label is usually affixed to the film package but a square label was affixed to the film package.".
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Manufacturer Narrative
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The following fields have been updated with additional information: d9: device available for evaluation: yes.D9: returned to manufacturer on: 2022-10-04.H.6.Investigation summary: mat: 367846.Lot: 1350324.Bd received (b)(4) samples and 2 photos from the customer in support of this complaint.A visual examination of samples and photos was performed and revealed that the labels applied are fukushima labels used for inspected product.These labels are not applied at the manufacturing site.The retention shelf label was inspected with no issues.Bd was able to confirm the customer¿s indicated failure mode with the samples and photos provided.The device history records were reviewed with no issues being identified.There were no related quality notifications.All process and final inspections comply with specification requirements.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.H3 other text : see h.10.
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Search Alerts/Recalls
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