MAUDE Adverse Event Report: HILL-ROM MEXICO ADVANTA 2 FRAME; BED, MANUAL

Model Number P1190A000016

Device Problem No Audible Alarm (1019)

Patient Problem No Clinical Signs, Symptoms or Conditions (4582)

Event Date 08/22/2022

Event Type  malfunction  

Manufacturer Narrative

The customer replaced the mcb, scale board, external alarm, and siderail interface board with no change.The hillrom technician suggested replacing the cable connecting the external alarm to the siderail interface board to resolve the reported event.Per the hillrom service manual, the bed should be subject to an effective maintenance program.An annual service of the bed is advised in order to maintain its characteristics and performance.Brake alarm system: connect the bed to a wall power source, and set the brake to neutral.Make sure that the alarm activates and that you can hear it.If you cannot hear the alarm, troubleshoot the alarm and replace parts as necessary.Make sure that the alarm deactivates when the brake is set while the bed is connected to a wall power source.Make sure that the brake alarm switch is in the correct position.Adjust or replace parts as necessary.A search of the hillrom maintenance records did not show hillrom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician suggested replacing the cable connecting the external alarm to the siderail interface board to resolve the reported event.Hillrom technical support contacted the account two additional times trying to obtain the resolution for the reported event.No response has been received from the account.Based on this information, no further action is required.

Event Description

Hillrom received a report from a hillrom technician stating the bed brakes not set alarm was not working.The bed was located at the account.There was no patient/user injury reported.This report was filed in our complaint handling system as complaint # (b)(4).

• Brand Name: ADVANTA 2 FRAME
• Type of Device: BED, MANUAL
• Manufacturer (Section D): HILL-ROM MEXICO; ave.del telefono no. 200 col. huinala; apodaca, nuevo leon 66640 ; MX 66640
• Manufacturer Contact: brad wheeler ; 1069 state route 46 east; batesville, IN 47006 ; 3128199307
• MDR Report Key: 15455426
• MDR Text Key: 302351834
• Report Number: 3006697241-2022-00059
• Device Sequence Number: 1
• Product Code: FNJ
• Combination Product (y/n): N
• Reporter Country Code: US
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: User Facility,Company Representative
• Reporter Occupation: Other
• Type of Report: Initial
• Report Date: 09/20/2022

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 09/20/2022
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Model Number: P1190A000016
• Was Device Available for Evaluation?: Yes
• Was the Report Sent to FDA?: No
• Date Manufacturer Received: 08/22/2022
• Was Device Evaluated by Manufacturer?: Yes
• Date Device Manufactured: 03/30/2014
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Reuse
• Patient Sequence Number: 1