The suspect medical device has not yet been returned to olympus for evaluation/investigation.Therefore, the exact cause of the user's experience and the reported phenomenon could not be determined and is being judged as unknown.However, if the suspect medical device is returned for evaluation/investigation or additional significant information becomes available, this report will be updated.
|
The suspect medical device was not returned to the manufacturer for evaluation/investigation but to an olympus regional repair center (rrc) in india (returned to rrc on 2022-09-22).Even though the evaluation could not reproduce the occurrence of error message e090, it was shown in the hf generator¿s error log.Error message e090 is triggered by the generator¿s safety system and can have different technical causes.In case of critical errors, the safety system will not permit any further use of the generator until the error is rectified.In the case at hand, the error message could not be reproduced, thus, a temporary fault is assumed and the exact cause for the occurrence of the error message could not be determined in this case.In addition, error message e214 was found which as well is triggered by the generator¿s safety system.In the case at hand, this was traced back to a defective motherboard.Thus, this phenomenon can be attributed to component failure.Also, the evaluation found several components of the device to be corroded, the powder-coating of the top cover to be rusty and partly peeled off and the top cover to be scratched.The cause for these findings is very likely improper handling by the user.However, they are not related to the described error messages.Furthermore, a manufacturing and quality control review was performed for the affected serial number of the hf generator without showing any abnormalities.The case will be closed on olympus side with no further actions, but the reported event/incident will be recorded for trending and surveillance purposes.Furthermore, the user will be informed about the investigation results.
|