Reports claim as the end-user was in process of transferring to the toilet, the device allegedly turned itself on and initiated a drive command causing the wheelchair to hit the end-user's leg and pinch them between the wall and the wheelchair.This action reportedly resulted in the end-user having sustained a fracture to their tibia.The device was evaluated by the local service technician who reported not having found any abnormalities with the device or components.Device was found to remain fully operational with no indications of mechanical or electrical issues.Technician was unable to duplicate the involuntary activation as alleged, therefore was unable to determine a root cause of the event without speculation.If any new information is received, a follow-up report will be submitted.The dhr was reviewed, and the device was found to have met specification prior to distribution.
|