One opened phaco tip in a wrench within a bag was received.The sample was visually inspected and was found to be conforming, there no other defects observed.There was wear on the threads, back of flange and nut corners consistent with threading on a handpiece.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation could not confirm the phaco tip to handpiece interface issue as the sample was found to be conforming, therefore the root cause cannot be determined.No action was taken as the phaco tip functionally met specification.All phaco tips are 100% visually inspected by trained operators using 30x magnification during the manufacturing process.Any nonconformance, is removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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