BECTON, DICKINSON & CO. (SPARKS) BD BACTEC¿ FX, INSTRUMENT BOTTOM, PACKAGED; SYSTEM, BLOOD CULTURING
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Model Number 441386 |
Device Problem
Unintended Movement (3026)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/03/2022 |
Event Type
malfunction
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Event Description
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It was reported that bd bactec¿ fx, instrument bottom, packaged had the left foot broken.The rivet which holds the feet stripped off the base of the strut.No patient impact was reported.The following information was provided by the initial reporter: while charlie lau (sr.Fse) was on-site for (ref: wo-02648164 and wo-02648195), fse noticed the left foot of the bottom bactec fx broken; the rivet which holds the feet stripped off the base of the strut.
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Manufacturer Narrative
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Medical device expiration date: na.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported that bd bactec¿ fx, instrument bottom, packaged had the left foot broken.The rivet which holds the feet stripped off the base of the strut.No patient impact was reported.The following information was provided by the initial reporter: while charlie lau (sr.Fse) was on-site for (ref: (b)(4)), fse noticed the left foot of the bottom bactec fx broken; the rivet which holds the feet stripped off the base of the strut.
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Manufacturer Narrative
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H.6 investigation summary: bd field service engineer went onsite to investigate and found damage to the foot.The leveling foot was replaced with a new component and the instrument was returned to use.Given the age of the instrument and the unknown nature of the damage, bd cannot confirm this complaint as a failure of an instrument.Dhr review is not required for this complaint as this complaint does not allege an early life failure or failure at installation and the configuration has changed since release from manufacturing due to service repairs/pms.Service history review showed one prior complaint for a broken right leveling foot.Bd suggested new parts for replacement, however no purchase order was ever placed by the customer.The case was subsequently closed.Quality did not receive samples for this complaint and therefore returned sample analysis could not occur.If samples are received at a later date, the complaint may be reopened.The root cause of the damage is unknown.Review of risk management files confirms there are no new or modified risks associated with this failure mode.Bd quality will continue to monitor for trends associated with the failure mode described in this complaint.
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