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Model Number H700977 |
Device Problems
Failure to Power Up (1476); Unexpected Shutdown (4019)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/08/2022 |
Event Type
malfunction
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Event Description
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During device preparation with the patient in the room, a communication issue occurred and the procedure was cancelled.The computer turned off unexpectedly and could not be turned back on.The system was attempted to restarted, the power cable was changed and the power source was changed which did not resolve the issue and the case was cancelled.
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Manufacturer Narrative
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One claris display workstation was received for evaluation.Power was applied to the dws, and the dws passed power-on-self-test (post).The dws loaded the operating system then the workmate claris application successfully.Evaluation of the logs identified that there was soft data corruption.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.Based on the investigation and information provided to abbott, the reported event was confirmed, however the root cause was not able to be isolated and the device worked as per designed.
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Search Alerts/Recalls
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