It was reported that, during a right medial side uni, a ns vis uk med kit malfunctioned due to the proximal and distal cuts being "too shallow" and the implant sizes too big.This issue was solved, after a non-significant delay, by switching to a tka procedure instead.
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H3, h6.The device was not returned for evaluation; therefore, a device analysis could not be performed.However, a review made by the quality engineering team revealed that after evaluation, no root cause could be determined for the complaint.The surgeon's preferences and visionaire standards were followed in alignment.The clinical/medical investigation concluded that, it was reported that during a right uni-compartmental knee replacement surgery while using visionaire, the proximal and distal cuts were ¿too shallow¿ and the implant sizes were too big.As of the date of this medical investigation, the requested clinical documentation has not been provided for evaluation.Per complaint details, the issue was solved by switching to a total knee arthroplasty procedure instead.Therefore, there were no clinical factors found which would have contributed to the reported event.The patient's current condition is unknown and the patient impact beyond the reported non-significant surgical delay could not be determined.No further clinical assessment can be rendered at this time.A review of the production order did not reveal a manufacturing abnormality that could have caused or contributed to the reported incident.As visionaire devices are custom made devices, a review of the complaint history for this part is not applicable.A review of the instructions for use documents for visionaries reveals in the device description section that if the patient matched cutting guide or fastpack instrument does not perform as intended, use the standard smith & nephew instrumentation to complete the surgery.A review of the risk management file revealed this failure mode was previously identified.The anticipated risk level is still adequate.A historical review concluded that there are no prior actions related to this product and event.According to the inspection drawing, final inspection includes the verification of part configuration per print, also the device should be measured with a caliper to ensure the correct size of the device.At this time, we have no reason to suspect that the product failed to meet any product specifications at the time of manufacture.With the results of this investigation the root cause of this event could not be determined.Factors that could contribute to the reported event include surgical technique used and/or user/procedural variance.Based on this investigation, the need for corrective action is not indicated.Should the device or additional information be received, the complaint will be reopened.No further investigation is warranted for this complaint; however, we will continue to monitor for future complaints and investigate as necessary.We consider this investigation closed.
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