(b)(4).Visual examination of the returned product identified signs of repeated use (nicked/gouged).The device was found to be fractured with all pieces returning.Review of the device history records identified no deviations or anomalies during manufacturing.Insufficient information provided to perform a compatibility check.Review of complaint history found no additional related issues for this item and the reported part and lot combination.Medical records were not provided.The device has a potential field age of over 21 years and exhibit signs of repeated use.Complaint is confirmed.The root cause of the reported event is attributed to wear and tear from repeated use over time.No corrective actions, preventive actions, or field actions resulted after investigation of this event.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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